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Help and Support

How do I move my number to Joi?

1. Joi Internet offers free number porting. You can keep the same phone number you have today, and move it to Joi Internet.

2. We can transfer most phone numbers in 10 days, but in some cases it can take up to 4 weeks. We will provide you with a temporary phone number (which you will choose  during your Sign Up Process).

3. Some phone companies require that you provide other information and or that you fill out a specific form (in condition to release your number to us) we will notify you accordingly and will send you such form or the need for more information if required.

4. Once your line is successfully moved to us we will notify you. Until that time you will have to have your current phone service active.

After you sign up, (Click Here) to start the porting process.


* Joi Internet does not guarantee it can port all phone numbers. Joi Internet can port numbers from most telephone providers in the territory its serves.

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